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Enter a classification code using the printer properties and print the document again. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: SC111-01 Description: LED Error (Scanning): Rear Side The peak white level is less than the prescribed value. Wait for all lights and screen to go completely dark 3. Causes: • Exposure lamp Code: SC548-00 Description: Fusing rotation detection Blocking/non-blocking signal of the heating roller rotation sensor was not received within specified time. SC-103 Power problem. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? View and Download Ricoh Pro C7200S troubleshooting manual online. Code: 121-00 Description: Scanner home position (HP) error 2 • Scanner HP sensor cannot be off when the carriage is homing, autoadjustment and/or DF/Book scanning Open ADF (auto document feeder) cover and remove any jammed paper/debris/paper clips/staples; If you want to take it a step further, take a piece of paper. Troubleshooting When You Use the Copy/Document Server Function. Causes: • Loose connection • Defective standard NVRAM • Defective controller Find the meaning and solution of SC codes displayed on the control panel of Ricoh copiers. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Paper has jammed in Tray 1. Code: 141 Description: Black level detection error The black level cannot be adjusted within the target during auto gain control. Code: SC552-02 Description: Fusing Central Thermopile Does Not Reload (T21) degrees C not reached after heater 1 ON for (t3) seconds. When using the touch panel model (For SP 330SFN/3710SF only) Select [Setting] icon on the [Home] screen, and then check that [PSTN / PBX] in [Administrator Tools] has been specified in accordance with the telephone line in use. When you install the Drum Unit, be sure to push it in as far as it will go (at least until you hear a click). Causes: • Thermopile lens dirt • Thermopile modification, float • Outside input voltage guarantee • After excessive temperature rise prevention unit operation PrintCopy . Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? You may need to insert a pause between dial digits. For details about how to specify classification code settings, see Registering Classification Codes. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Aug 23, 2023 · Your rating has been submitted, please tell us how we can make this answer more useful. Reduce the number of pages to be printed. Find out what the messages mean and what to do when they appear. 300V) is detected for (t13) seconds continuously (NC sensor center: detection & compensation NC sensor edge: detection & compensation). Solution. Causes: • Loose connector • Defective CIS Archived content. at the end of the hot roller. If the SC code is listed in the table, carry out the recommended procedure. Learn how to troubleshoot common error messages on the control panel of your Ricoh printer. Code: SC111-01 Description: LED error (scanning): rear side The peak white level is less than the prescribed value. PrintCopy . What was the purpose of your visit today? Troubleshooting information How to / General Usage information Product specifications Parts information May 27, 2020 · SC501 through SC504 codes are common error codes on Ricoh, Savin, and Lanier multifunction printers. Causes: • Poor connection between BCU and LD units • Defective BCU • Defective LD unit Solution(s) Cancel the function(s) not available with Fold. Cannot send faxes. Error Code: Code: 143 Description: SBU white/black level correction error The automatic SBU adjustment has failed to correct the black level. Code: SC204 Description: Polygon motor error 3: XSCRDY signal error The SCRDY_N signal remains HIGH for 200 ms while the LD unit is firing. • Detection conditions Displays the SC559-00 at the time of integrating the counter each time fusing jam occurs, became fusing jam counter value = 3. The automatic SBU adjustment has Code: 549-03 Description: Shield Operation Error Detection During shield basic operation, shield motor does not stop even if (t32) seconds elapsed from rotation start Code: 549-03 Description: Shield Operation Error Detection During shield basic operation, shield motor does not stop even if (t32) seconds elapsed from rotation start Problem. Code Description; 1xx: Informative: 101: Connection refused or inability to open an SMTP stream: 111: Connection refused or inability to open an SMTP stream Code: SC542-01 Description: Fusing lamp (Center) thermistor not reloaded 1 Causes: The heater thermistor has increased by less than 2. info service 2001 - 2024. "X" indicates the parts of the messages that appear differently depending on a specific situation. If the SC code that is displayed on the control panel is listed in this table, carry out the recommended procedure PrintCopy . If the SC code is not listed in the table, contact your service representative. Description: Laser synchronizing detection error: end position [C] The laser synchronizing detection signal for the end position of LDB [K], [C], [M], [Y] is not detected for 200 ms after the LDB unit turned on when detecting the main scan magnification. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: SC919 Description: External controller down Causes: • Turn the machine off. Remedy: Open circuit (+) / Short circuit (-) • Turn the main power OFF and then ON. Causes: • Loose connector • Defective CIS (S21 What are the Error and Status indicated on Control Panel when using the device? Messages are listed in alphabetical order in the table below. Unavailable Functions with Fold. Unplug the machine 4. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: 101 Description: Exposure lamp error-001: Shading at AGC -002: Shading at scanning • The standard white level was not detected properly when scanning the white plate Code: SC120-00 Description: Scanner Home Position Error 1 The scanner HP sensor does not go OFF. For details, see "Registering Classification Codes", Software Guide. ” Collate was canceled. Pro C7200S printer pdf manual download. Causes: • Exposure lamp Description: [1401] Self-diagnosis error: Standard NVRAM The controller cannot recognize the standard NVRAM installed or detects that the NVRAM is defective. The TD sensor output (Vt) (SP3-210-001 to 004) fell below 0. • Check the I/F cable to determine if it became disconnected during operation. Delete the print queue on all PC's that have printed to the machine (Note: If unable to clear print Queue on all PC's Turn on user codes and restrict printing with the Network Cable still unplugged) Description: TD sensor output error: Lower limit (Y). Check the status and settings of your network environment, and try again. Print the report from the Fax, Setup, or Reports menu on the printer or fax machine. NOTE: this is an archived page and the content is likely to be out of date. The “A” level codes have high risk and involve the fusing unit problems. There are no codes listed in service for operator/user problems Description: High voltage output error: Transfer unit Causes: This SC is issued if the BCU detects a short in the power pack 10 times consecutively. Unplug the Ethernet cable 5. Remove the jammed paper and then press [Yes] key. • After the controller issues a command to check the communication line with the controller at 30-second intervals, the controller fails to respond twice. Causes: • Exposure lamp Mar 17, 2023 · 1. B11Cg061, B11Cg066 Cause. Ricoh A189 Aficio Color 2203 Azalea; Ricoh A193 Aficio 200 AD1; Ricoh A195 Aficio 401 SP3; Ricoh A199 Aficio Color 5106 Lily; Ricoh A217 Aficio 500 AD5; Ricoh A224 Aficio 250 AD1-E; Ricoh A229 Aficio 550 SP5; Ricoh A229 Aficio 650 SP5; Ricoh A230 Aficio 340 NAD30; Ricoh A230 Aficio 345 NAD30; Ricoh A231 Aficio 350 NAD30; Ricoh A231 Aficio 355 NAD30 Dec 12, 2023 · 1. Causes: • Polygon motor Code: SC141 Description: Black Level Detection Error The black level value did not reach ±3 of the prescribed value for AGC (Automatic Gain Control) that executed Code: SC120-00 Description: Scanner Home Position Error 1 The scanner home position sensor (S42) does not go OFF. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: SC700 Description: ADF original pick-up malfunction The original stopper H. Solution(s) Check using the following procedure: Check if the communication between the computer and the device is working correctly. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? If a command sent from the TDCU indicates an error, the engine issues an SC. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: 130 Description: SBU defective • Within 1 second after power on, the SOUT signal does not go high, or within 1 second after power on the SOUT signal goes high, but the SBU ID could not be read after two attempts. Details: Error detection timing • During homing (when the machine Code: SC551-02 Description: Edge NC Sensor Disconnection 3ED - 3FF (FB voltage: 3. Code: SC186-00 Description: CIS LED error During initialization: • The ratio between the average values of leading-edge area and rear-edge area is out of Code: SC111-01 Description: LED error (scanning): rear side The peak white level is less than the prescribed value. Resolve the service code with ease by following these si The following error messages will appear on Gestetner, Lanier, Ricoh and Savin products control panel. ASAP command: Motor lock detection setting value (engine to TDCU): 0x5B ASAP command: SC detection notification (TDCU to engine): 0x56_0x02 Details: When the motor is on, each lock signal is checked every 100 milliseconds. Code: 581-01 Description: Fusing thermistor disconnection. Check if the correct printer driver is being used. Code: SC542-02 Description: Fusing lamp (Center) thermistor not reloaded 2 Causes: The heater (Center) thermistor does not reach the reload temperature 50 seconds after the start of motor rotation. Status messages Code: SC681 Description: Toner bottle: ID Chip Communication error When error notification was received during communication with the tag and operation is not resumed Mar 17, 2023 · Your rating has been submitted, please tell us how we can make this answer more useful. Detection period: 100ms, detection count: 10 times o If the SC code reappears, check it against the SC code table. SC-104 Exposure lamp problem, main relay optics board, electrical noises or communication error Code: SC545-01 Description: Fusing Lamp Consecutive Full Power This SC occurs if the fusing lamp keeps operating consecutively at full power for longer than the specified length of time. The 1st detection failure issues a jam error, and the 2nd failure issues this SC code. Code: SC101-01 Description: LED Error (Scanning) The white level peak did not reach the prescribed threshold when the white guide plate was scanned. Feb 1, 2024 · The Printer Diagnostic Tool is a support tool for customers that automatically diagnoses and fixes the cause of printing failure on a Windows PC. Causes: Overheat (wait for the thermal head to cool down) Thermal head Code: SC400 SC403; Description: SC400 D Development Gamma Error (K) SC401 D Development Gamma Error (C) SC402 D Development Gamma Error (M) SC403 D Development Code: SC563-00 Description: Software high temperature error: Pressure roller NC sensor Causes: Temperature detected above 220°C for 10 sec. Causes: • Exposure lamp PrintCopy . The SC code is generated when the BCU receives no feedback signal (stays High) from the LD unit 1 second after paper reaches the position where the laser should start writing. For safe and correct use, be sure to read the Code: 101 Description: Exposure lamp error The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate. 5 V 10 times consecutively. Important. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Mar 17, 2023 · Fax log reports include a diagnostic code to help identify fax sending and receiving status and problems. If the toner bottle feels very light try replacing the toner bottle with a new bottle. Select [Optional] for the classification code. 0 second after the by-pass motor has rotated This table contains a list of selected SC codes. (temperature sampled every 100 ms). Detail for 8) If the printer has written a cartridge to 0% erroneously and the cartridge cannot be recovered (keeps at 0% even after restart) Then check the carriage to make sure the feelers that indicate if a damper or tank inside the carriage Paper feed blockage; Debris in the tray or paper path; Paper lodge behind the paper tray; Mechanical failure Code: SC553-00 Description: Fusing End Thermopile High Temperature Detection (software) Above a predetermined temperature detected for specified seconds continuously. “Collate cancelled. 5V for 10 counts. Causes: • Harness between SBU Code: 549-03 Description: Shield Operation Error Detection During shield basic operation, shield motor does not stop even if (t32) seconds elapsed from rotation start Code: SC302 Description: High voltage output error: Charge unit /Development unit Causes: This SC is issued if the BICU detects a short in the power pack 10 times consecutively. Your rating has been submitted, please tell us how we can make this answer more useful. Details: Error detection timing • During homing (when Operating Instructions Troubleshooting Read this manual carefully before you use this machine and keep it handy for future reference. P sensor does not activate three times consecutively after the pick-up motor has turned on. (Retry out due to communication error) Causes: • ADF connection fault • ADF defection • IPU board defection • Noise contami Remedy: • Check the ADF cable connection • Replace the ADF • Replace the IPU board Ricoh D075 Aficio Pro C751EX. Code: SC101-01 Description: Lamp Error (Scanning) The white level peak did not reach the prescribed threshold when the white plate was scanned. Causes: Overheat (wait for the thermal head to cool down) Thermal head PrintCopy . Causes: • Defective exposure lamp LED PrintCopy . • The machine returns from the energy saver mode. • The machine does not detect that the belt lift sensor is ON at initializing after the paper transport motor has rotated. See Removing Paper Jammed in the Paper Tray (Tray 1). Exposure lamp, lamp stabilizer board, dirty white plate, dirty optics, SBU board, CCD. Code: 101 Description: Exposure lamp error The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate. Causes: • Exposure lamp Learn how to troubleshoot common error codes and status messages on the screen of Ricoh copiers and printers. Not detected at HP after the time prescribed to arrive at the HP had elapsed (more than 400 ms) (1st detection, jam, 2nd detection, SC error) -or- Detected at HP after the time prescribed to leave the HP had elapsed (more than 400 ms) (1st detection, jam, 2nd detection, SC error) Code: 544 Description: Heating roller overheat: Center (hardware error) During stand-by mode or a print job, the detected heating roller temperature reaches 220°C. Causes: • LED Code: E-04 Description: Thermal Head Overheat: Temperature of the thermal head is greater than 65°C when the Start key is pressed. Causes Aug 23, 2023 · Your rating has been submitted, please tell us how we can make this answer more useful. See the solutions provided for errors 2XXX32 to 2XXX84 in the above table. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Ricoh photocopier/printers error codes can be divided into three levels (A, B,C). All About this machine. “Classification Code Error” The classification code is not specified with the printer driver. Code: SC101-01 Description: Exposure lamp error: Front side scan The peak detection level reading on the reference white plate is too low. Details: Error detection timing • During homing PrintCopy . Mar 17, 2023 · Enable Guest in the ADM->Configuration->Server Preference->Template (edit your AAM server template) – see screen shot below. Code: SC120-00 Description: Scanner Home Position Error 1 The scanner home position sensor does not go OFF. . Causes: • The feeler for heating roller rotation detection deformed or broken. 0 degrees in 1. • Turn the machine on. If the drum unit is not correctly installed, SC312, SC313, SC314 or SC315 will occur. When the Copied Image Does Not Appear as Desired. Check for the SC code in the table. This table covers common error codes such as toner supply motor, developer, photoconductor, and charge unit problems. Error & Status Messages on the Control Panel The following tables explain what the messages that appear on the control panel mean and what to do when a particular message appears. Slip Sheets *1; Separation Sheets *1; Staple *2; Punch; Ring Binding This table contains a list of selected SC codes. Power down the machine 2. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? PrintCopy . What was the purpose of your visit today? Troubleshooting information How to / General Usage information Product specifications Parts information The most recent 30 errors are stored in the error log. 243V-3. Press the [Redial] after, for example, the area code. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: SC551 Description: Fusing thermistor open (end) The temperature of the hot roller remained below 0°C for 5 sec. For safe and correct use, be sure to read the A classification code is not specified for the print job. . Code: 101-1 Description: Exposure lamp error 1 The standard white level could not be set properly when scanning the white plate during automatic white level Code: SC120-00 Description: Scanner Home Position Error 1 The scanner home position sensor (S42) does not go OFF. If a new error is added when there are 30 errors already stored, the oldest error is deleted. Remedy: • Motor harness disconnected or broken • Physical obstruction is blocking operation of the ITB unit • Motor or motor drive board defective Mar 16, 2023 · Important. There is a problem with the service provider (server). Causes: • TD sensor harness disconnected, loose, defective • A drawer connector (located on the rear of a development unit) disconnected, loose, defective • TD sensor defective, replace the PCU Note: The TD PrintCopy . SC-101. Ricoh A187 Aficio Color 2103 Azalea; Ricoh A189 Aficio Color 2203 Azalea; Ricoh A193 Aficio 200 AD1; Ricoh A195 Aficio 401 SP3; Ricoh A199 Aficio Color 5106 Lily; Ricoh A217 Aficio 500 AD5; Ricoh A224 Aficio 250 AD1-E; Ricoh A229 Aficio 550 SP5; Ricoh A229 Aficio 650 SP5; Ricoh A230 Aficio 340 NAD30; Ricoh A230 Aficio 345 NAD30; Ricoh A231 Aug 1, 2023 · Your rating has been submitted, please tell us how we can make this answer more useful. For details, see SC Code List. Description: TD sensor (Vt low) error: Y The Vt value of the black, magenta, cyan, or yellow TD sensor is below 0. Find the causes and solutions for each message in alphabetical order. Mar 16, 2023 · 1. See the solutions provided for errors 1XXX32 to 1XXX84 in the above table. An error/status message has appeared on my device control panel. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: 101 Description: Exposure lamp error The peak white level is less than 64/255 digits (8 bits) when scanning the shading plate. 5 seconds 5 times in a row. These SCs are detected if the machine detects the prescribed timing when: • The machine starts up. Code: SC442-00 Description: ITB Lift Error Even though the ITB lift motor rotates, the ITB lift sensor failed to detect the specified sensor feeler status within Code: 101 Description: LED lamp error The peak white level is less or more than 64/255 digits (8 bits) when scanning the shading plate. Also for: Pro c7200sl, Pro c7200sx, Pro c7210s, Pro c7210sx Aug 23, 2023 · Restart the machine; Check toner bottle is not empty or near empty. Code: SC446 Description: Transfer Belt Drive Motor Causes: The transfer belt drive motor failed to start within the prescribed time or failed during normal operation. What does it mean? This section describes some of the common status messages that may appear on the display. Causes: • Loose, broken, or defective connector PrintCopy . • After startup reset of the operation panel, the attention code or the attention acknowledge code is not sent from the controller within 15 seconds. Code: SC559-00 Description: Fusing Jam Detected for 3 Times Consecutively Fusing jam (does not reach fusing exit sensor) is detected for 3 times consecutively. Cannot receive faxes. Causes: • Fusing thermistor out of its position because of incorrect installation • Fusing thermistor disconnected or defective • Power supply not within rated range (15% or more below rating) Code: 445 Description: ITB (Image Transfer Belt) Unit Error Home Position Error The ITB contact sensor does not detect the home position of the ITB for 5 seconds PrintCopy . Causes: • LED board Description: Shutter sensor time over error: Open The shutter open sensor does not detect "ON" for 2000msec after the shutter motor turns on. Error Code: Service Mode, Troubleshooting: Parts Catalog: Email: Password: Sign In : New Register: Forgot Password? Code: 101-1 Description: Exposure lamp error 1 The standard white level could not be set properly when scanning the white plate during automatic white level Code: 508 Description: By-pass bottom plate error The signal from the by-pass tray HP sensor does not change for 1. When using the touch panel model (For SP 330SFN/3710SF only) Operating Instructions Troubleshooting Read this manual carefully before you use this machine and keep it handy for future reference. Causes: Defective shutter close sensor. When Copies Are Not as Expected Code: E-04 Description: Thermal Head Overheat Temperature of the thermal head is greater than 65°C when the Start key is pressed. Details: Error detection timing • During homing Jan 4, 2021 · If you run into a SC501, SC502, or SC503 error code with your Ricoh copier, here's how you can fix it yourselft to reduce service calls on your device. leok dgxhw hjcly vra rwiyr sqokrdbv bzr dlci geyi yrlzw